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Location: Remote

 A Technical Support Engineer I provides exceptional technical support and customer service for all CivicPlus products. CivicPlus utilizes support tickets via email, live chat, and phone channels to provide world class support and customer service. The Technical Support Engineer (I) must be able to communicate effectively and provide technical solutions across all channels of customer inquiry.  

Location: Remote

 A Technical Support Engineer I provides exceptional technical support and customer service for all CivicPlus products. CivicPlus utilizes support tickets via email, live chat, and phone channels to provide world class support and customer service. The Technical Support Engineer (I) must be able to communicate effectively and provide technical solutions across all channels of customer inquiry.  

Location: Remote
The Manager of Technical Support is responsible for leading a team responsible for providing technical support for all CivicPlus software solutions. This role acts as a liaison between our clients and the company to advocate customer needs and report feedback that drives future product development and quality of service. The Manager of Technical Support is passionate about customer service experience and is in constant pursuit of improving internal processes.
Location: Remote
A Technical Support Engineer (I) provides exceptional technical support and customer service for all CivicPlus products. CivicPlus utilizes support tickets via email, live chat, and phone channels to provide world class support and customer service. The Technical Support Engineer (I) must be able to communicate effectively and provide technical solutions across all channels of customer inquiry.