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Location: Remote

A Technical Support Engineer II provides exceptional customer service and technical support for all CivicPlus products for both clients and staff. In addition to fulfilling the Tier II related support responsibilities the Technical Support Engineer II will also collaborate with internal account management teams to support our largest and most strategic customers. 

Location: Manhattan, KS, United States 

Software Engineer II (Manhattan, KS):  Abstract requirements to analyze and design innovative new software solutions for enhancement of the company’s products. Develop Object Oriented Programming, .NET Core and ASP.NET server apps. Use Web API to add RESTful endpoints. Add and consume Docker containers for RabbitMQ, Redis and SQL. Employ Typescript and React for client-side web apps; Axios, Fetch and Ajax for server-side calls and parse JSON responses; CSS and SASS for branding.

Location: Remote

As a Contracts Specialist, you must demonstrate strong problem-solving skills, be detail-oriented, organized, and be able to adapt to multiple situations in a continually changing environment. This position will work collaboratively with functional areas within the organization and outside business partners to ensure contract compliance and adherence to company policies and processes.

Location: Dallas/ Fort Worth, TX, United States 
The Sales Development Representative conducts targeted outbound cold calling to government agencies to drive opportunities for the Account Executive team. This role will manage a pipeline of target prospects and learn to analyze and diagnose KPIs to drive performance efficiency, consistently achieving monthly qualified meeting quotas. This is a hybrid position, which involves working from our Durham, NC; Manhattan, KS; or Dallas-Fort Worth office location 2 to 3 days a week.        
Location: Manhattan, KS, United States 
The Sales Development Representative conducts targeted outbound cold calling to government agencies to drive opportunities for the Account Executive team. This role will manage a pipeline of target prospects and learn to analyze and diagnose KPIs to drive performance efficiency, consistently achieving monthly qualified meeting quotas. This is a hybrid position, which involves working from our Durham, NC; Manhattan, KS; or Dallas-Fort Worth office location 2 to 3 days a week.        
Location: Durham, NC, United States 
The Sales Development Representative conducts targeted outbound cold calling to government agencies to drive opportunities for the Account Executive team. This role will manage a pipeline of target prospects and learn to analyze and diagnose KPIs to drive performance efficiency, consistently achieving monthly qualified meeting quotas. This is a hybrid position, which involves working from our Durham, NC; Manhattan, KS; or Dallas-Fort Worth office location 2 to 3 days a week.        
The Senior Software Development Manager - Quality Engineering is responsible for leading a team of Quality Engineers with a specialized focus on quality assurance and test automation. This role combines the oversight of software development processes with a strong emphasis on developing and implementing robust testing strategies to ensure product quality and reliability. The manager will work closely with the Quality Assurance & Product Engineering teams to integrate quality practices.
Location: Remote

The Customer Success Specialist is responsible for creating ongoing relationships with clients by providing valuable knowledge and understanding on how to best use CivicPlus products. This role is also responsible for educating clients on usability of current functionality, possibilities for engaging citizens, new module availability, opportunity generation, and completing account reviews.

Trainer I NEW

Location: Remote

Trainers are primarily responsible for helping clients implement their new CivicPlus Product prior to going live. Each trainer may be assigned an area of subject matter expertise to best implement our many web-based software products. As a trainer, you may master one or multiple CivicPlus products to complete client training. 

Location: Tallahassee, FL, United States 

The Supplement Editor, based in our office in Tallahassee, Florida, is responsible for interpreting legal material from municipal clients for appropriate handling and placement in a unified document. The Editor presents legal information in an organized format, editing documents for accuracy and style consistency. They prepare legal material for accurate presentation both online and in print. The Editor is inherently motivated and works successfully in a team atmosphere.

Location: Tallahassee, FL, United States 

The IT Support Specialist will be responsible for providing technical support to internal systems and employees, maintaining the IT infrastructure, and assisting our on-site and remote location(s). The ideal candidate for this role should be a proactive individual with excellent problem-solving skills, a strong technical background, and independent ownership of assigned responsibilities. Additionally, they should possess a strong customer-centric approach.

Location: Manhattan, KS, United States 

The IT Support Specialist will be responsible for providing technical support to internal systems and employees, maintaining the IT infrastructure, and assisting our on-site and remote location(s). The ideal candidate for this role should be a proactive individual with excellent problem-solving skills, a strong technical background, and independent ownership of assigned responsibilities. Additionally, they should possess a strong customer-centric approach.

Location: Remote
The Sales Development Representative conducts targeted outbound cold calling to government agencies to drive opportunities for the Account Executive team. This role will manage a pipeline of target prospects and learn to analyze and diagnose KPIs to drive performance efficiency, consistently achieving monthly qualified meeting quotas. This position is not available in the following states: AK, CA, CO, CT, DE, FL, IL, MA, MD, ME, MT, NH, NY, PA, or WA.
Location: Remote

The Proposal Specialist's primary responsibility is to craft and manage both formal RFP proposals and Informal proposals for prospective customers. This entails collaborating closely with numerous departments to craft tailored proposals that address the specific needs of potential customers. They are tasked with gathering, validating, interpreting, and synthesizing information from diverse courses to ensure that responses to RFPs are precise, personalized, and delivered punctually.

Location: Remote

The Product Operations Manager will play a critical part in executing our product data and insights strategy, implementing, and managing tooling and workflows to support product and company initiatives with data. This role will drive continuous process improvement and data-informed decisions within the Product Strategy team and collaborate with cross-functional teams to improve the transparency of data. 

Location: Remote
The Vice President of Corporate Development (VP) is a key leadership role within the Corporate Development department. This individual is responsible for overseeing and managing all aspects of mergers and acquisitions (M&A) and partnership activities.