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Location: Remote

The Technical Support Engineer III position is the link between our general support staff and product engineering team. This position is responsible for testing and resolving escalated technical issues that are impacting the performance of the existing software. The Technical Support Engineer III position is responsible for prioritizing issues based on severity and overall impact to our clients. This position assists in documenting problem defects and taking corrective actions as necessary. 

Location: Remote

Senior Software Engineer l serves as a senior member of the engineering team. They are a strong individual contributor who is able to move large projects forward. They also serve as a mentor and trainer for more junior engineers and generally as the technical leaders on the team.  

Location: Remote

The Lead Software Engineer is responsible for reviewing and evaluating all team output and ensuring that all work adheres to standards and best practices while maintaining a high degree of quality. This position works closely with the Software Development Manager, Senior Lead Software Engineer, and Open Technology Forum (OTF) to assist in defining and understanding standards and best practices as well as designing and planning applications to meet project objectives. Performs as a first line supervisor responsible for the performance of employees on their team and provides status reports on the activities of the assigned unit. Additional duties include analysis, design, develop and test software solutions for company products. It is also responsible to provide maintenance and support to existing code following company’s standards and best code practices.   

Location: Remote

The Lead Software Engineer is responsible for reviewing and evaluating all team output and ensuring that all work adheres to standards and best practices while maintaining a high degree of quality. This position works closely with the Software Development Manager, Senior Engineers, and other Lead Software Engineers to assist in defining and understanding standards and best practices as well as designing and planning applications to meet project objectives. 

The Lead Software Engineer is responsible for reviewing and evaluating all team output and ensuring that all work adheres to standards and best practices while maintaining a high degree of quality. This position works closely with the Software Development Manager, Senior Engineers, and other Lead Software Engineers to assist in defining and understanding standards and best practices as well as designing and planning applications to meet project objectives.  

Location: Remote

The Site Reliability Engineer (SRE) Manager provides a technical and business conduit between the organization and production environments. This role provides guidance to a group of engineers to ensure software can be delivered into production with high quality, visibility, and stability.