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Benefits & Compensation Administrator

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Location: Remote, NC, United States
Date Posted:

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The Benefits & Compensation Administrator will be responsible for the day-to-day administration of CivicPlus health and welfare benefit programs, 401(k) retirement plan, and compensation program.
Were excited to hire a new Compensation and Benefits Administrator who can:
  • Conduct day-to-day support and administration of health & welfare benefit programs, 401(k) retirement plan, and compensation program.
  • Communicate compensation and benefit programs, policies, and initiatives by developing presentations, maintaining Internal Knowledge Base content, leading meetings, preparing announcements, and responding to related inquiries.
  • Maintain benefits and compensation policies, procedures, and related documents to ensure regulatory compliance and adherence to current best practices.
  • Provides relevant data and support to assist leaders in pay decisions, policy interpretations, and job evaluations.
  • Prepare and participate in salary surveys and monitor salary survey data to ensure corporate compensation objectives are achieved.
  • Assists in developing and administering annual merit and incentive programs.
  • Assists in the selection of independent third-party salary surveys. Manages participation and data submissions.
  • Ensures compensation policies and practices comply with relevant laws and regulations.
  • Develops communications plans, tools and materials to increase the understanding of current and new programs.
  • Owns and maintains up-to-date compensation data and ranges in compensation software.
  • Manage communication with insurance broker to administer all benefit and wellness programs.
  • Coordinate logistics of benefit, wellness, and financial program activities, i.e., scheduling, employee events, compliance and policy training, open enrolment, and employee communications.
  • Work with the Director, People Operations to analyze employee benefit and compensation data and trends.
  • Identify areas of process improvement around benefit programs (and other related processes such as, the internal HR ticketing system, leave of absence, new hire onboarding, and collaboration with the payroll team).
  • Recommend improvements to employee benefit administration and programs taking into consideration regulatory requirements, competitive advantage, employee acceptance, employee interests and cost.
  • Ensure retirement plans meet ERISA regulations and comply with organizational standards and budgetary restrictions.
  • Complete monthly benefits plan billing, benefits accounting, and reconciliation.
  • Assist Director, People Operations in updating the compensation strategy and philosophy and building a program around them.
  • Designs the basic compensation structures in the organization (grading system, job evaluation system, job description policy, promotion policy, etc) aligned with CivicPlus compensation philosophy, culture and core values.
  • Manages the development, implementation, and administration of compensation programs.
  • Coordinates compensation processes that include annual merit increases, salary, and bonus planning.
There is no perfect candidate, but we are looking for:
  • Bachelors degree in relevant field or equivalent experience.
  • 5+ years of experience working with benefits and compensation.
  • Must be able to meet deadlines in a fast-paced environment.
  • Ability to work effectively within a team and in a remote setting.
  • Advanced skill level with Microsoft Excel.
  • Experience with UKG Ultipro and Payscale is a plus.
*Note: We know that excellent candidates can have all sorts of backgrounds and experiences, so please dont hesitate to apply even if you dont meet 100% of the listed requirements!
We offer competitive salary and benefits packages, including health insurance, retirement plans, flexible time off, and a commitment to Diversity, Equity, Inclusion, and Belonging. If you are passionate about technology and want to make a meaningful impact in your community, wed love to hear from you.
We are an equal opportunity employer and value diversity at our company. We desire to have our employees reflect the diverse communities we serve, and we recognize that diverse and inclusive teams lead to more innovation and better financial returns. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Compensation and Benefits:
  • Estimated Salary Range: $61,700 - $87,600 annually. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience and is based on a 40-hour work week.
  • Benefits: Comprehensive health insurance, dental insurance, vision insurance, Flexible Time Off, 401(k) plan, and more.
What is our hiring process?
  • Introductory Call with a member of our Talent Acquisition team.
  • First Interview with the Hiring Manager
  • Second Interview- Panel Interview with up to 4 CivicPlus Team Members
    • Interview Project Activity- This activity is designed to give us insight into your problem-solving approach and methods.
  • Offer
Please note that the specifics of this process may vary based on the position you're applying for.
About CivicPlus:
CivicPlus is a trusted technology company dedicated to empowering government staff and powering exceptional digital experiences for residents. With a comprehensive suite of solutions that combine to form THE modern Civic Experience Platform, we strive to create one-stop, frictionless, interactions that delight residents and help staff collaborate and work efficiently. As a result, government administrations that choose CivicPlus realize greater trust and satisfaction among their community members. Backed by over 25 years of experience and leveraging the insights of more than 850 team members, our solutions are chosen by over 10,000 customers and are used daily by over 340 million people in the U.S. and Canada alone.
Employment Practices
  • CivicPlus is proud to be an Equal Employment Opportunity employer. At CivicPlus, we celebrate and support diversity for the benefit of our employees, products, clients, and communities we serve.
  • Upon receiving an offer of employment, candidates must complete required pre-employment screenings, which includes a background screen. Offer of employment is contingent upon this post-offer screening process. All testing will be conducted by a licensed independent administrator, which will follow testing standards and background screens in accordance with state law.
  • We are committed to providing equal employment opportunities to all qualified individuals and will make reasonable accommodations for individuals with disabilities during the interview process. If you require an accommodation, please let us know in advance so we can make appropriate arrangements. We welcome and encourage candidates of all abilities to apply for this position.
Please be aware of scammers who may fraudulently allege to be from CivicPlus. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information such as bank account numbers, identification numbers, etc through social media or chat-based apps, nor do we request or send money for the purchase of business equipment or request interviews via text message. If you suspect fraud, please report it to your local authorities, as well as reaching out to us at [email protected] with any information you may have.
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