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Strategic Growth Programs Director

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Location: Remote, United States
Date Posted:

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The Strategic Growth Programs Director is responsible for leading the implementation and execution of large-scale company strategic growth initiatives based in Product Strategy. In this role, you will be responsible for translating strategic goals into actionable programs, ensuring successful execution, and driving organizational success. You will act as both an overall program manager as well as lead the execution of key plan components. Leadership aligned with our core values will be instrumental in fostering cross-functional collaboration and achieving transformative outcomes.
Were excited to hire a new Strategic Growth Programs Director who can:
Strategic Programization
  • Develop and implement a robust toolkit/framework for translating company strategic initiatives into well-defined programs.
  • Drive the alignment of program goals with overall organizational objectives.
  • Collaborate with senior leaders across departments to ensure alignment on and effective execution of strategic programs.
  • Serves as Program Lead stewarding effective progress and delivery of program objectives.
  • Create and drive project/program plans, schedules and designate owners to achieve business outcomes.
  • Concurrently lead as well as drive key project components/tactics across multiple projects.
  • Maintain project schedules, owning and delegating tasks, identifying dependencies, and driving awareness and crisp execution against major due dates.
Cross-Functional Collaboration & Leadership
  • Lead cross-functional teams across various departments to implement tactics to support program delivery.
  • Collaborate closely with key organizational stakeholders to gather requirements and ensure alignment with strategic objectives.
  • Foster a culture of collaboration, communication, transparency, and success across departments.
Risk Management
  • Identify potential risks and challenges in program execution and develop proactive mitigation strategies.
  • Ensure compliance with relevant regulations and industry standards.
  • Ability to forecast potential schedule delays and create alternate plans.
Performance Measurement
  • Implement key performance indicators (KPIs) to measure the success of programs.
  • Regularly assess and report on program performance, making data-driven recommendations for
  • improvement.
Continuous Improvement
  • Drive continuous improvement initiatives, incorporating feedback and lessons learned from previous programs.
  • Stay abreast of industry best practices and emerging trends in program management
There is no perfect candidate, but we are looking for:
  • 5+ years proven experience in a senior leadership role overseeing program execution in large-
  • scale organizations.
  • 3+ years proven experience with Payment Processing and Gateway Partnerships.
  • Strong strategic thinking and the ability to translate high-level goals into actionable programs.
  • Exceptional leadership and team management skills.
  • Excellent communication and interpersonal abilities.
  • In-depth knowledge of program management methodologies and tools.
  • Demonstrated success in delivering complex, cross-functional programs on time and within
  • budget.
*Note: We know that excellent candidates can have all sorts of backgrounds and experiences, so please dont hesitate to apply even if you dont meet 100% of the listed requirements!
We offer competitive salary and benefits packages, including health insurance, retirement plans, flexible time off, and a commitment to Diversity, Equity, Inclusion, and Belonging. If you are passionate about technology and want to make a meaningful impact in your community, wed love to hear from you.
We are an equal opportunity employer and value diversity at our company. We desire to have our employees reflect the diverse communities we serve, and we recognize that diverse and inclusive teams lead to more innovation and better financial returns. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Compensation and Benefits:
  • Estimated Salary Range: $ $119,100 - $181,100 annually. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience and is based on a 40-hour work week.
  • Potential Variable Pay- bonus based on set goals.
  • Benefits: Comprehensive health insurance, dental insurance, vision insurance, Flexible Time Off, 401(k) plan, and more.
What is our hiring process?
  • Introductory Call with a member of our Talent Acquisition team.
  • First Interview with the Hiring Manager
  • Second Interview- Panel Interview with up to 4 CivicPlus Team Members
    • Interview Project Activity- This activity is designed to give us insight into your problem-solving approach and methods.
  • Offer
Please note that the specifics of this process may vary based on the position you're applying for.
About CivicPlus:
CivicPlus is a trusted technology company dedicated to empowering government staff and powering exceptional digital experiences for residents. With a comprehensive suite of solutions that combine to form THE modern Civic Experience Platform, we strive to create one-stop, frictionless, interactions that delight residents and help staff collaborate and work efficiently. As a result, government administrations that choose CivicPlus realize greater trust and satisfaction among their community members. Backed by over 25 years of experience and leveraging the insights of more than 850 team members, our solutions are chosen by over 10,000 customers and are used daily by over 340 million people in the U.S. and Canada alone.
Employment Practices
  • CivicPlus is proud to be an Equal Employment Opportunity employer. At CivicPlus, we celebrate and support diversity for the benefit of our employees, products, clients, and communities we serve.
  • Upon receiving an offer of employment, candidates must complete required pre-employment screenings background screen. Offer of employment is contingent upon this post-offer screening process. All testing will be conducted by a licensed independent administrator, which will follow testing standards and background screens in accordance with state law.
  • We are committed to providing equal employment opportunities to all qualified individuals and will make reasonable accommodations for individuals with disabilities during the interview process. If you require an accommodation, please let us know in advance so we can make appropriate arrangements. We welcome and encourage candidates of all abilities to apply for this position.
Please be aware of scammers who may fraudulently allege to be from CivicPlus. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information such as bank account numbers, identification numbers, etc through social media or chat-based apps, nor do we request or send money for the purchase of business equipment or request interviews via text message. If you suspect fraud, please report it to your local authorities, as well as reaching out to us at [email protected] with any information you may have.