Accounting Specialist II

Description

CivicPlus is a trusted technology company dedicated to empowering government staff and powering exceptional digital experiences for residents. With a comprehensive suite of solutions that combine to form THE Modern Civic Experience Platform, we strive to create one-stop, frictionless, interactions that delight residents and help staff collaborate and work efficiently. As a result, government administrations that choose CivicPlus realize greater trust and satisfaction among their community members.

Backed by over 25 years of experience and leveraging the insights of more than 950 team members, our solutions are chosen by over 12,500 global entities and are used daily by over 340 million people in the U.S. and Canada alone.

We’re excited to hire a new Accounting Specialist I who can: OR Your Impact:

• Record customer payments and apply them to the appropriate accounts in NetSuite and secondary systems.
• Serve as a point of contact in the Accounts Receivable department for external and internal customers regarding their invoices via phone and ticketing system.
• Prepare, post, verify, and record customer payments and transactions related to accounts receivable.
• Contact customers with overdue accounts to collect overdue amounts.
• Maintain detailed and accurate collections notes for customers in NetSuite.
• Support the generation and transmission of customer account statements on a monthly and quarterly basis.
• Research customer discrepancies and past-due amounts in coordination with the collections team.
• Resolve customer issues and complaints concerning billing.
• Assist with close process.
• Assist with audit request.
• Compilation and review of financial reports/support as necessary.

There is no perfect candidate, but we are looking for:

• Bachelor’s degree in accounting, finance or a related field preferred.
• 2+ years’ experience in an Accounts Receivable role.
• Industry experience preferred.
• NetSuite experience preferred.
• Excellent written and verbal communication skills.
• Strong knowledge of Microsoft Suite, with an emphasis on Excel-ability to do vlookups and pivot tables is preferred.
• Self-starter with ability to work independently and as a team.
• Highly organized with excellent time management skills and a high degree of accuracy and attention to detail.
• Ability to handle a heavy workload and adaptability to work in fast paced environment.

Physical Requirements:

• Able to work at a computer and monitor (sitting and standing) for extended periods of time; including reading the screen and keying/typing information.
• Ability to lift up to 25Lbs; move about the office with occasional reaching and bending
• Ability to reason, judge, compare, calculate, evaluate, and critique such information as written materials, numerical data, responses to customer needs and/or other work-related activities.
• Ability to interact with employees and leaders on sensitive subjects and appropriately disagree and/or challenge a situation.
• Ability to complete work in an acceptable timeframe; manage a variety of detailed tasks and responsibilities simultaneously and with accuracy to meet deadlines, goals, and objectives; satisfy internal and external customer needs related to the job.
• Ability to operate telephone equipment and respond to calls and in-person inquiries

·    

*Note: We know that excellent candidates can have all sorts of backgrounds and experiences, so please don’t hesitate to apply even if you don’t meet 100% of the listed requirements!

 We offer competitive salary and benefits packages, including health insurance, retirement plans, flexible time off, and a commitment to Diversity, Equity, Inclusion, and Belonging. If you are passionate about technology and want to make a meaningful impact in your community, we’d love to hear from you.

We are an equal opportunity employer and value diversity at our company. We desire to have our employees reflect the diverse communities we serve, and we recognize that diverse and inclusive teams lead to more innovation and better financial returns. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

What is our hiring process?

·       Introductory Call with a member of our Talent Acquisition team.

·       First Interview with the Hiring Manager

·       Second Interview- Panel Interview with up to 4 CivicPlus Team Members

o   Interview Project Activity- This activity is designed to give us insight into your problem-solving approach and methods.

·       Offer

Please note that the specifics of this process may vary based on the position you're applying for.

Employment Practices

·       CivicPlus is proud to be an Equal Employment Opportunity employer. At CivicPlus, we celebrate and support diversity for the benefit of our employees, products, clients, and communities we serve.

·       Upon receiving an offer of employment, candidates must complete required pre-employment screenings, which include a drug test and background screen. Offer of employment is contingent upon this post-offer screening process. All testing will be conducted by a licensed independent administrator, which will follow testing standards and background screens in accordance with state law.

·       We are committed to providing equal employment opportunities to all qualified individuals and will make reasonable accommodations for individuals with disabilities during the interview process. If you require an accommodation, please let us know in advance so we can make appropriate arrangements. We welcome and encourage candidates of all abilities to apply for this position.

Please be aware of scammers who may fraudulently allege to be from CivicPlus. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information such as bank account numbers, identification numbers, etc through social media or chat-based apps, nor do we request or send money for the purchase of business equipment or request interviews via text message. If you suspect fraud, please report it to your local authorities, as well as reaching out to us at [email protected] with any information you may have.

#LI-AF1 #LI-Remote